SERVICE TRANSFER

Switching your service to a new location?

Let'due south go a move on. We're here to assistance brand your transition as shine as possible. To initiate a service transfer, please call (800) 391-3000.

Service Transfer FAQs

What's Changing

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Channel Lineup

We try to keep content consequent across our service areas, just your lineup may be different at your new accost. All of our markets are required to broadcast "must- carry" channels, like public access. National HD channels are likely to be the aforementioned at your new address, merely local Hard disk channels may differ. View your channel lineup at My Business relationship.

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Account Data

You will not take the aforementioned account number for your service location. You do all the same, have the option to migrate your My Business relationship credentials. Make sure to inform your Comcast Business representative of this request.

Voicemail and Call Logs

You will need to re-tape voicemail messages and auto attendants. Be aware that you volition lose any saved voicemails and call logs. We recommend that you empty your voicemail box prior to the move. Utilize the Phone call Forwarding Unreachable or Call Forwarding E'er features to forrad calls during your move in the events of any service interruptions.

What's Staying the Same

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IP Accost

You may keep an existing IP address when you move, as long as y'all are moving within the aforementioned regional market. Check with your representative when processing your order and they will make certain to include your existing IP accost. To make the transition easier, bring your current modem to the new site to maintain your network configuration.

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Business Telephone Number

Yous may exist able to keep your business phone number. A Comcast Business representative can make up one's mind if this selection is available for your business relationship.

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Self-Service Tools

Y'all'll notwithstanding take the ease, convenience and security of managing your account and service in the office or on the road with My Account, the Comcast Business App, and the ActiveCore mobile app.